Helpful Links: Know the Facts

Dear Aquatic Families,


As you may already know, Governor Baker has extended the closure of all non-emergency childcare centers through June 29th. Since Westfield is a child care and aquatics facility, we will not be opening until at least the 29th of June when we receive further guidance from the state. We know this has been a difficult time for all of you and your children and we are heartbroken that we cannot reopen sooner. 

Please read the following information pertaining to Westfield Aquatics:

New Protocols:
During the continued closure, we will be working to learn and develop proper protocols to protect all children, families, and staff when the pool is authorized to reopen. We may send you a survey to communicate your concerns with us. 


Swim Lesson Credits:
As you know, this session was challenging with so many cancellations and illnesses prior to shutting down from COVID-19. I have gone through every child's schedule from the past Winter Session and compared them to our sign in sheets from the instructors. I have issued swimming lesson credits to everyone's account that can be used over the course of a year from when we reopen. 

These swim lesson credits were issued based off of how many lessons you signed up for. (Most of you signed up for 8 lessons.) Any lesson we cancelled, we issued a swimming lesson credit to your account. We generally do not make up lessons that you miss; however, we did allow for 1 missed class this session that was not counted against you. 


Viewing My Swim Lesson Credits:
You can view these credits on your MyProcare account. It will show your child’s name with the number of lesson credits issued. The balance should reflect $12.50 per lesson, to be used when we reopen. Keep in mind if your account had a balance, it may not be shown as a credit. Please view the calendar below for any questions pertaining to cancelled lessons. If you would like a list of your attended classes, clarification or if you believe there is a mistake on your account, please let me know. 


Closing Notes:
We miss you all so much and look forward to the day when we can see all of you again. We will be closely monitoring updates from Governor Baker, EEC and the CDC to ensure that Westfield is ready to welcome you all back when the time comes. We will be sure to keep you posted as things progress. In the meantime, please know that the administrative team is still working diligently behind the scenes. If we can do anything to support you and your family, please reach out to us.  



With love and gratitude, 

​Westfield Aquatics

Swim Family Updates Regarding COVID-19

Aquatics Updates:

MORE AQUATICS INFORMATION:


Pool Parties Rescheduled:

All pool parties will be rescheduled for a later date. We will be in contact with you to schedule this. If we schedule this for a later date and we are still recommended to keep group sizes limited, we may be forced to reschedule the date again. 


New Session:
The next session will be pushed back until further notice. We will still hold spots for families who re-enrolled or inquired about lessons previously and added to our call back list.​
​Email Us: aquatics@westfieldchildcenter.com



We're Monitoring the Situation:
We are closely monitoring recommendations and developments from the appropriate health agencies – which means we're ready to reevaluate our processes and actions accordingly to help prevent the spread of the virus.



What You Can Do

  • Avoid close contact with people that are sick
  • Please keep your children home if they are ill
  • Teach children to cough and sneeze into their arm or elbow, not their hands
  • Avoid touching your eyes nose and mouth (we understand how difficult this can be, especially for children)
  • Cover your mouth or nose when sneezing or coughing. 
  • Clean your hands, it is recommended that hand washing last at least 20 seconds. You can also sing the happy birthday song twice. If soap and water are not available, use an alcohol based hand rub with at least 60% Ethyln alcohol.
  • Stay up-to-date on this information by visiting the CDC.gov website for more information or see some links below.



If you or your child are showing any symptoms or are not feeling well, it's recommended you contact your doctor. If you've traveled somewhere that has been affected, you should follow CDC guidelines. You may have to stay home for up to 14 days to prevent the spread of the virus. During this time, please take care of yourself.



Our Commitment to You

At Westfield Child Center the health, safety and wellness of our children and families is our top priority. We are committed to taking extra precautions to assure the health and safety of our families, guests and team members.


If you have further immediate questions, please don't hesitate to contact us.